Privacy Policy
Last updated: March 20, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, register a gym, add members, or contact us for support. This includes:
- Name, email address, and phone number
- Gym details (name, address, contact information)
- Member and trainer information managed through the platform
- Payment and billing information
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send notifications, including SMS alerts for renewals and payments
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
3. Data Security
We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. Each gym's data is isolated in our multi-tenant architecture, ensuring no data mixing between organizations.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (payment processors, email services) solely to operate our platform. All third-party providers are bound by strict data protection agreements.
5. Your Rights
You have the right to:
- Access and download your data
- Correct inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us at sales@thebizzfly.com.